Where is Al-Sayed Al-Attar store located?

The store is located at Mansoura - Talkha - Masoud Mosque Street.

What are the main sections of the store?

Main sections: groceries, spices, bulk oils section, confectionery supplies, frozen foods, legumes and rice, cleaning products, nuts, and seasonal chocolate.

Does the store sell spices and herbs?

Yes, we offer bulk and packaged spices, medicinal herbs, natural oils, and spice blends.

What products are available in the bulk section?

Bulk section includes tahini, honey, hot oil, cooking oil, ghee, and sauces.

Do you sell frozen foods and cleaning products?

Yes, we offer frozen vegetables, meat, chicken, cheese, plus detergents and toiletries.

Privacy Policy & Terms of Use - السيد العطار

Privacy Policy

Last updated: July 14, 2026

At السيد العطار, we take your privacy seriously. This policy explains how we collect, use, and protect your data when you use our online store.

1. Data We Collect

Account data: name, email, phone number, and address.
Order data: purchased product details and transaction history (products are supplied by our merchants/vendors).
Payment data: processed through secure third-party payment gateways; we do not store card details on our servers.
Browsing and usage data: IP address, device and browser type, pages visited, and visit duration.
WhatsApp communication data: messages and information you share when contacting us via WhatsApp Business.

2. How We Use Your Data

To process and fulfill your orders and deliver products.
To communicate about orders and customer service via WhatsApp Business or Meta business channels.
To analyze user behavior in the store to improve browsing and shopping experience.
To send promotional offers and updates (you may unsubscribe at any time).
To comply with legal obligations.

3. Analytics Tools

We use Google Analytics to analyze visitor traffic and behavior, along with other user behavior tools (such as heatmaps and click tracking) to improve the user experience. These tools may collect non-personal data via cookies.

4. Meta & WhatsApp Business Services

We use Meta for Business and the WhatsApp Business API to provide customer service and direct communication. When you contact us via WhatsApp, your data and messages are also processed according to Meta's privacy policies, available on Meta's official website.

5. Sharing Data with Third Parties

Merchants/suppliers: to fulfill orders and deliver products.
Shipping companies: to deliver orders to your address.
Payment gateways: to complete payments securely.
Analytics and marketing providers: (Google, Meta) under their own policies.

We do not sell your personal data to third parties for commercial purposes.

6. Cookies

Our website uses cookies to improve your experience, remember preferences, and analyze traffic. You may disable cookies in your browser settings, though some site features may be affected.

7. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse, in accordance with Egypt's Personal Data Protection Law No. 151 of 2020.

8. Your Rights

You may request access to, correction of, deletion of, or objection to the processing of your data by contacting us at info@alsayedelatar.com or via WhatsApp Business.

9. Policy Updates

We may update this policy from time to time. Any changes will be published on this page with an updated review date.

10. Contact Us

For questions about this policy, please contact us:

📧 info@alsayedelatar.com
📱 01061011624 (WhatsApp Business)

Terms of Use

1. Acceptance of Terms

By using the السيد العطار website, you agree to these terms and conditions.

2. Nature of the Store

السيد العطار is an online platform that displays and sells products provided by merchants/suppliers. Product quality and specification compliance are the supplier's responsibility, while the platform facilitates purchasing, payment, and delivery.

3. Accounts

You must provide accurate information when creating an account.
You are responsible for keeping your login credentials confidential.

4. Orders and Pricing

Prices are shown in Egyptian Pounds and include tax according to store policy.
The store reserves the right to adjust prices or cancel orders in case of technical errors or stock shortages.

5. Payment

Payment is made through available methods on the site (online payment / cash on delivery, as available).

6. Shipping and Delivery

Delivery times are estimates and may vary by location and shipping provider.

7. Returns and Exchanges

Customers may request returns or exchanges according to the store's return policy. To inquire or submit a return request, please contact us.

8. Intellectual Property

All content on the site (logos, designs, text) is owned by السيد العطار and may not be copied without permission.

9. WhatsApp Communication

By using WhatsApp Business to contact us, you agree to receive replies and messages related to your orders and inquiries through this channel.

10. Limitation of Liability

The store is not liable for indirect damages arising from use of the site, to the extent permitted by Egyptian law.

11. Governing Law

These terms are governed by Egyptian law. Any dispute shall be referred to the competent Egyptian courts.

12. Changes to Terms

The store reserves the right to modify these terms at any time. Continued use of the site constitutes acceptance of the changes.